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FAQs

Questions to Ask When Choosing an Atlanta Moving Company

You, your home or office deserve to hire the best movers in Atlanta, and we are that company. Reviews & reputation always speak for themselves similar to a picture speaks a thousand words. Safety first in all aspects of life but especially pertaining to this industry. To help you prepare for your upcoming move, here are some questions and answers which we feel are necessary for choosing a moving company in Atlanta.

If you have a question or concern that isn’t addressed below, or you would like to learn more about our Atlanta moving services, please call us today at 404-228-7404.

Are you a licensed and insured moving company?

Yes. Atlanta Furniture Taxi is licensed by the Georgia Department of Motor Vehicles Safety for Household Moving within the state of Georgia and we carry the required insurance coverage. Atlanta Furniture Taxi also has Federal I.C.C. authority for the entire nation. Call and check any moving company in Atlanta at the Georgia Department of Motor Vehicle Safety at 678-413-8575.

Are your movers full-time employees?

Yes. All employees are full-time, professional Atlanta movers. All employees are drug tested and background checked. Our employees are some of the highest paid professional movers in Atlanta.

What forms of payment do you accept?

In order to make it convenient and easy for you, we accept all major credit cards to include MasterCard, Visa, American Express, certified checks, cash and money orders. We do NOT accept personal or business checks.

How do I reserve my move?

In order to confirm your reservation, a deposit will need to be made online right away.  Your move is considered NOT BOOKED until the deposit has been made.

Do you wrap my furniture?

Yes. We completely pad ALL furniture items prior to moving them, greatly reducing risk of damages, at no additional charge. This is done on your move, as part of our services.

Do your movers have Workers Compensation?

Yes. Our full-time staff is completely covered for any injuries that could be sustained while safely relocating your contents from A-B. Visit our blog here to learn how to find out the real scoop if your mover is fully insured or not.

Do you offer replacement coverage?

Yes. Replacement coverage is offered at an additional fee. Please ask your friendly sales professional for details and visit this article.

Do you provide on-site moving estimates?

YES. We have full-time Relocation Sales Consultants ready to help you in any way. Please contact us at 404-228-7404 to inquire about a free on-site estimate.

Do you provide packing services?

Yes. We have professionally-trained employees to handle all your Atlanta packing needs. From simple apartment content packs to large-scale CPA or HR firms, we offer services to fit all of your Atlanta relocation needs.

Do you offer storage services in Atlanta?

Yes. We offer secured, climate controlled and clean storage vaults.

Are you a member of the Better Business Bureau?

Yes. Please feel free to call the Atlanta Better Business Bureau at 404-766-0875 or visit our online profile.

Can we leave clothes and contents in our drawers or filing cabinets?

Atlanta Furniture Taxi does not recommend leaving anything in your drawers in either filing cabinets or dresser drawers. It’s just not safe for the item, the property or the movers. We will still move these items but it would be at your risk if anything were to incur damage to the item or property.

The Furniture Taxi’s Cancellation Policy: 
If your move has been confirmed, and movers arrived at your location, then you are responsible for the minimum charges of the move. If a deposit was paid, and you did not give at least 48 hours notice of cancellation in writing to [email protected], then you forfeit your deposit. If you need to change your move date, please notify us in writing as soon as possible to ensure that we can accommodate your needs. All rescheduled moves are subject to availability. Cancellations must be submitted no less than 48 hours prior to your move in order to receive a refund for your deposit.