When it comes to Atlanta movers, not all are created or operate equally. Moving is already a stressful experience, why jeopardize your hard-earned cash and valuables with rogue movers? Professional movers are quick to say they're licensed and insured, but do you know how to tell if they actually are?
Reputable movers should be able to prove their industry experience through actual third party certifications. In the state of Georgia, movers are required by law to be licensed with the Department of Public Safety. Atlanta Furniture Taxi is fully licensed and insured — and we can prove it too. Our DPS # is #501257. We are also rated A+ with the Better Business Bureau. Needless to say, we can let our proven track record speak for itself.
What are some moving company red flags to look out for?
We recommend doing your own extensive background check of any professional moving services you're looking to use. Luckily, we know quality service when we see it. Keep an eye out for some of these top 5 glaring red flags before your next move.
1. The company has no online presence
In the digital age, all reputable movers should have an updated, detailed website (from this century), testimonials and should offer email communications. In short, you should be able to reach out to a real person with a legitimate business email address.
2. They offer unrealistically low rates
You know that saying “you get what you pay for?” It's true for moving, too. Cheap movers are usually cheap for a reason, and you could end up paying big later on if they lose furniture, break fragile items or make other costly mistakes along the way.
3. They don't stick to deadlines
Imagine embarking on a long-distance move to a new place, and don't receive your furniture on time. Now what? You're stuck in an empty home, or on the flip side, you may need to secure a storage unit if your moving company isn't there on moving day.
4. They aren't affiliated with the Better Business Bureau
Like we said, if they aren't supported by the BBB — run, and take your business elsewhere. This is great advice for any professional service.
5. The price changes from estimation to final cost
This can be a major drawback to working with moving brokers and other companies who outsource labor (we won't name names). Working with a middleman like a moving broker may seem like a good idea from the jump, but this can often lead to a much higher cost on moving day. Be sure to ask for a detailed moving quote with line items for your move, and you can even request an in-home inspection. In fact, the Federal Motor Carrier Safety Administration (FMCSA) requires movers to perform a free estimate.
How do I know if a mover is the real deal?
After you're able to identify any immediate red flags, you should still continue to do some research on your end and know your rights as a consumer. There are 5 steps you can take right now on your phone, over your morning coffee or at the office to spot a disreputable mover, and find safe movers you can rely on.
1. Google Them
No — seriously! Google them. Recently, there have been many news stories about movers losing furniture and valuable items in transit after conveniently demanding more money. Seems suspicious? It definitely is. By Googling them you can learn alot about their reputation.
2. Read the Reviews
Sometimes you need a second opinion, and no one is more honest than a scorned customer on the Internet. Look out for specific instances of any negative experiences, from missed deadlines to theft and bad customer service.
3. Look for Logos
If sales representatives show up at your house without a proper uniform, or if company vehicles are unmarked with no visible company logo, steer clear of them. A professional crew will dress the part and make you feel comfortable using their service.
4. Ask for Proof
Any commercial mover should willingly offer up proof of insurance. Here's ours. See? We have nothing to hide. You should also inquire about whether or not your belongings are covered in the event of loss, theft or fire. Just because a mover is covered, doesn't mean your valuables are.
5. Search for the Department of Transportation (DOT) number
Another super simple way to see if your movers are credible is to look up their DOT number. If you can't find it, you'll know they aren't actually certified.
Trust the Experts
Don't let moving day stress you out! If you're looking for exceptional customer service, a range of services, you've come to the right place. Let us be your movers of choice, and leave the overwhelming experience of other movers behind during your next relocation. With our guide, you can spot phony, fraudulent movers and ensure a stress-free move. Keep an eye out for the top 5 moving company red flags and take the necessary steps to research your movers. At Atlanta Furniture Taxi, we have a proven track record and are fully licensed and insured, so you can trust us to handle your move with exceptional customer service and competitive rates. Contact us today to discuss your relocation needs and leave the overwhelming experience of other movers behind!